Plant Rental Terms

1. The rental

You rent the plants and planters listed in your order for use at the delivery address. They remain the property of Plantist; please do not move them to another address, lend them or sell them.

Rental prices are monthly. The minimum term is 3 months. A 6-month term is 5% less per month and a 12-month term is 10% less per month.

2. Billing and renewal

Rent is billed monthly in advance, starting on the delivery date. After the minimum term the rental continues month to month at the same price until you or we end it with 30 days’ notice by email to team@plantist.la.

If a payment fails, we will let you know. If it is still unpaid 14 days later, we may end the rental and collect the plants.

3. Delivery and pickup

Delivery is charged at the delivery rate when the rental starts, and pickup at the same rate when it ends. Installation is optional.

At the end of the rental we agree a pickup window with you. Please make the plants accessible at that time.

4. Looking after rented plants

Without a care plan, you water and look after the plants following the care card we leave with them. Keep them indoors in the spot agreed at delivery, away from heaters and air conditioning vents, and do not repot them.

With Rent + Care, our team visits on a regular schedule and takes care of watering, cleaning, pruning and health checks. Please give the team access on the scheduled days.

5. If a plant declines

With Rent + Care, we replace plants that decline in our care at no cost, under the conditions in the Care Plan Terms.

Without care, if a rented plant dies or is badly damaged, we replace it and charge the current purchase price of the plant minus the rent you have already paid for it, but never less than 30% of that price.

6. Damage, loss and pets

You are responsible for loss, theft and physical damage to rented plants and planters while they are with you, including damage from pets, children, moving the plant or water damage from overwatering. We charge the current purchase price of a lost item, or a fair repair cost for a damaged planter.

7. Buying a rented plant

Like it and want to keep it? Ask us for a buyout price at any time. The plant stays where it is, and the rental and pickup fee end.